Residential providers we work with vary based on location, whether the accommodation is individual or shared, how much staff support is available, and the goals of the tāngata whai ora living there.
Providers are arranged by level (3, 3+ and 4), with some services able to cater to multiple levels of support. However, each service runs slightly differently depending on resource and kaupapa. Some services are designed for older people, while others cater for a mix of age groups.
Service levels
The descriptions below provide a general overview of the service levels.
Level 3
- No overnight staffing.
- Low level of support with activities of daily living.
- Tāngata whai ora usually cook for themselves.
Level 3+
- Asleep overnight staff.
- Medium support with activities of daily living.
- Tāngata whai ora will often cook for themselves, or may share cooking responsibilities with other residents.
Level 4
- Staff available 24/7, with awake staff overnight.
- High level of support regarding prompts for activities of daily living, but not funded to assist with personal care such as showering and toileting.
- Oversight for cooking is more readily available, but specific meal support varies between Level 4 sites.
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